Privacy Policy

Effective Date: December 16, 2025

1. Introduction

Welcome to DOF Pro. This Privacy Policy explains how Mihai Bold ("we," "us," "our," or the "Developer") collects, uses, discloses, and protects your information when you use the DOF Pro mobile application (the "App").

By downloading, installing, or using DOF Pro, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

We are committed to protecting your privacy and ensuring the security of any information you provide to us. This Privacy Policy is designed to be transparent about our data practices and to give you control over your personal information.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

  • Support Requests: When you contact us for support, we may collect your email address, device information, and any other information you choose to provide in your correspondence.
  • Feedback and Communications: Any feedback, suggestions, or other communications you send to us.

2.2 Information Collected Automatically

When you use DOF Pro, certain information may be collected automatically, including:

  • Device Information: Device type, operating system version, unique device identifiers, device settings, and hardware specifications.
  • Usage Data: Information about how you interact with the App, including features used, time spent in the App, crash data, and performance metrics.
  • Diagnostic Information: Crash logs, error reports, and other diagnostic data to help us identify and fix issues.

2.3 Information from Third-Party Services

DOF Pro may integrate with third-party services that collect information on our behalf:

  • Apple App Analytics: Anonymous usage statistics provided through Apple's App Analytics service.
  • Crash Reporting Services: Automated crash reports to help us improve App stability.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the App: Ensuring the App functions correctly and delivering the features you expect.
  • To Improve and Optimize: Analyzing usage patterns to enhance user experience, fix bugs, and develop new features.
  • To Provide Customer Support: Responding to your inquiries, troubleshooting issues, and providing technical assistance.
  • To Communicate with You: Sending important notices about the App, including updates, security alerts, and changes to our policies.
  • To Ensure Security: Detecting, preventing, and addressing technical issues, fraud, or illegal activities.
  • To Comply with Legal Obligations: Meeting any applicable legal or regulatory requirements.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating the App, provided they agree to keep your information confidential. These include:

  • Cloud hosting and infrastructure providers
  • Analytics and crash reporting services
  • Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including:

  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the App
  • To protect the personal safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Usage Data: Aggregated and anonymized usage data may be retained indefinitely for analytical purposes.
  • Support Communications: Retained for up to 3 years after your last interaction to provide ongoing support and improve our services.
  • Crash Reports: Retained for up to 2 years to identify and resolve recurring issues.

Your app settings and preferences are stored locally on your device and are not transmitted to our servers unless you explicitly choose to back them up or contact support.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using industry-standard protocols (TLS/SSL)
  • Regular security assessments and updates
  • Access controls limiting who can access your information
  • Secure development practices following industry best practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, machine-readable format.

7.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request the deletion of your personal information, subject to certain exceptions (such as compliance with legal obligations).

7.4 Opt-Out

You may opt out of certain data collection by adjusting your device settings:

  • Analytics: You can limit ad tracking and analytics collection through your device's privacy settings (Settings > Privacy > Analytics & Improvements on iOS).
  • Crash Reporting: You can disable automatic crash report sharing through your device settings.

7.5 Withdraw Consent

Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 12.

8. International Data Transfers

DOF Pro is developed and operated in Romania, which is a member of the European Union. If you are accessing the App from outside the European Economic Area (EEA), please be aware that your information may be transferred to, stored, and processed in Romania or other countries.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

9. Children's Privacy

DOF Pro is not directed to children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Third-Party Links and Services

DOF Pro may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services.

We strongly advise you to review the privacy policy of every third-party service you access. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

  • Update the "Effective Date" at the top of this Privacy Policy
  • Notify you through the App or by other appropriate means
  • Where required by law, obtain your consent to the changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mihai Bold

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.

13. Additional Information for EEA Residents

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis for Processing: We process your personal information based on legitimate interests (improving our App and providing support), contract performance (delivering the App's functionality), and compliance with legal obligations.
  • Data Protection Authority: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
  • Data Controller: Mihai Bold is the data controller responsible for your personal information.

This Privacy Policy was last updated on December 16, 2025.